1. Question: Are you a factory or a trading company?
---- We are a factory with over 10 years of production experience. Our factory, office, and showroom are located in Gaomi City, Shandong Province. Welcome to visit us.
2. Question: What is the minimum order quantity?
For RTS, it's 1 pair, and for custom orders, it's 200 pairs.
3. Question: Can I order RTS products with my logo? Will the price be the same as shown?
---- All RTS products cannot be customized in terms of logos, appearance, and packaging. The minimum order quantity is 200 pairs, but the price needs to be re-evaluated.
4. Question: Can I ask for a pair of free sample safety shoes?
Yes, we can send you free samples. We are business partners of DHL, TNT, FedEx, UPS, and others. The customer bears the shipping cost.
5. Question: Can you produce safety shoes with our logo?
Yes, we accept OEM footwear. Please send us your logo design, and our professional designers will develop your logo on the safety shoes.
6. Question: Do you have a CE certificate? We need it to clear the habit?
All of our safety shoes can be tested or certified with CE or ASTM certificates. We collaborate with various laboratories, including TUV in Germany, CTC in France, and SGS in the UK.
7. Question: What is your payment amount, and how can we make the payment?
Our company accepts wire transfers and letter of credit payments. If you have any other payment requirements, please feel free to contact us.
8. Question: What is the warranty period?
All our safety shoes come with a 3-month quality guarantee after shipment. If the safety shoes are damaged within 3 months, we will provide a free replacement in the next order